Indian Railways Customer Care Number
RailMadad 139 is the unified helpline for enquiry, security, medical and complaints on trains.
All Indian Railways contact numbers
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RailMadad (All-in-one) Toll-free 139 Enquiry, complaints, medical, security Source: railmadad.indianrailways.gov.in (official site)
Source — Indian Railways official support page: https://railmadad.indianrailways.gov.in/
No check date is recorded for these numbers. Confirm the number on the official page before calling, especially for banking, payments or fraud reports.
Safety tip
Never share your OTP, PIN, CVV, ATM PIN or UPI PIN with anyone claiming to be from Indian Railways or any other company. Legitimate customer care will never ask for these details. If you have been defrauded, report immediately on 1930 — Cyber Crime Helpline.
Related emergency helplines
Frequently asked questions about Indian Railways
What is the customer care number of Indian Railways?
The main customer care number of Indian Railways is 139 and is available 24×7. See the full list of numbers on this page for specific queries such as fraud reporting, cards, and international support.
Is Indian Railways customer care toll-free?
Yes. Indian Railways provides toll-free numbers including 139, 182 which are free to call from any Indian mobile or landline.
How do I contact Indian Railways for a complaint?
You can contact Indian Railways by dialling 139, or visit the official support page. If your issue is not resolved, you can escalate to the sector regulator — see our Railways category page for details.
Can I share my OTP with Indian Railways customer care?
Never share OTP, PIN, CVV, ATM PIN or UPI PIN with anyone, even someone claiming to be from Indian Railways customer care. Legitimate customer care will never ask for these details. If you have been defrauded, call 1930 (Cyber Crime Helpline) immediately.
Where do the Indian Railways numbers on this page come from?
The source listed for Indian Railways is its official support page, railmadad.indianrailways.gov.in. India Helpline does not record a check date for each number, and companies change their helplines, so please confirm the number on that page before calling.