IR
IRCTC Customer Care Number
Rail e-ticketing, tourism and catering. Refund and Rail Connect app support.
All IRCTC contact numbers
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General Enquiry (Toll-Free) Toll-free 14646
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Booking Support 0755 6610 661
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Booking Support Alternate 0755 4090 600
Official support page: https://contact.irctc.co.in/
Safety tip
Never share your OTP, PIN, CVV, ATM PIN or UPI PIN with anyone claiming to be from IRCTC or any other company. Legitimate customer care will never ask for these details. If you have been defrauded, report immediately on 1930 — Cyber Crime Helpline.
Related emergency helplines
Frequently asked questions about IRCTC
What is the customer care number of IRCTC?
The main customer care number of IRCTC is 14646 and is available 24×7. See the full list of numbers on this page for specific queries such as fraud reporting, cards, and international support.
Is IRCTC customer care toll-free?
Yes. IRCTC provides toll-free numbers including 14646 which are free to call from any Indian mobile or landline.
How do I contact IRCTC for a complaint?
You can contact IRCTC by dialling 14646, or visit the official support page. If your issue is not resolved, you can escalate to the sector regulator — see our Railways category page for details.
Can I share my OTP with IRCTC customer care?
Never share OTP, PIN, CVV, ATM PIN or UPI PIN with anyone, even someone claiming to be from IRCTC customer care. Legitimate customer care will never ask for these details. If you have been defrauded, call 1930 (Cyber Crime Helpline) immediately.
Are IRCTC numbers on India Helpline verified?
Yes. All railways numbers on India Helpline are cross-checked against the official IRCTC website or the relevant regulator before being published. However, please always verify sensitive numbers on the company's official website before making a call.